Legal notice
General software purchase conditions

VAT on products below 350 €
Software upgrades, cost and conditions

 

General hardware purchase conditions General hardware purchase conditions
  • Unless explicit and expressed, due to several factors, we dont allow to return products for refunds.
  • All our monitors can be returned or orders cancelled for a partially refund, only if purchased in euros. Refund is 100% minus 25% of administration and restocking fee. Product must have not be shipped or not used. Used products will not be accepted as return.
  • Our prices does not include VAT. If you are from Spain or from Europe without a valid EU Intra community VAT number, we will charge you Spanish 21% VAT as the law says, either European and Spanish Law. If you are from EU with a valid EU Intra Vat number then write the number in the basket case in order for us to not charge you the VAT. If you are from outside Europe (USA, Canada, etc ..) we will not charge you the VAT
  • Some of our monitors comes from Asia, shipping company may charge to you the TAXES your country may apply to. This are the import taxes that your country may have.
  • Unless you're spanish or a European non-company, we don’t charge any tax on your order from. 
    But there may be IMPORT Taxes in your country, and we do not know exactly the Tax Rates. So we recommend following methods for you:

    1. Please ask for help from LOCAL Couier such as DHL, UPS,FEDEX or TNT .

    2. Please search  in Search Engine such as GOOGLE,Yahoo,Bing or other local Search Engine ,

    3. Please ask for help from your friends who once imported goods from Spain,

    4. please ask for help from LOCAL CUSTOM OFFICE.

    In addition, we can help you to avoid or decrease tax by writing lower price. Please leave instructions(eg. $40) .
    Please remember that you are responsible for that if your items are blocked by customs due to the less value/price.


  • For products labeled with 30 DAYS MONEY BACK GUARANTEE, the following must be applied:
    If once receive the product your are not completely satisfied you can send us back the product and we will refund your money with no questions, but: you need to send us back the product without use, so no signs of use, you need to pay the shipping, and return the product along with all that was included in the shipping.
What you get when you buy a software product license ?
What happens after ordering?
Delivery
Intelectual Properties & trademarks
Refunds
30 days money back