Legal notice

Cinemartin is a domain and brand name owned by their respective registrant.
Cinemartin sells software and hardware products developed by its own
On sale don't we collect or store any information of the user (L.O.P.D.) in accordance with the law 34/2002, of 11 July, of services of the information society and electronic commerce (LSSICE)

General software purchase conditions

All prices does not include VAT.
Before making any order of a software product, be sure that it has tested in depth version demo available for that product and that adapts to your needs.In case there is no demo version, make sure that the software meets their requirements through the description of the same.
In general, versions are fully functional for a period of time equal to or greater than 30 days.
There may be some DEMO versions that have some limited functions.There is no purchasing returns so think well before you buy the product and download the DEMO version if available.
It is possible that a particular program does not work on certain computers with certain circumstances, like for example having your computer infected or poorly managed. All of our software has been tested and verified its performance on platforms of OS for which it is announced.
The prices that apply to a specific purchase will be that appear on this website at the time of making that purchase, including possible promotions, etc..
As for software sells, in some licenses and to avoid piracy, once you made your purchase you will not receive the software until we get some info from you, including your name and address. That personal information will not be stored in any place and will be not used for anything expect the purpose of the software. Once made the payment you will be redirected to a web where you can find where to write for get the software. If you dont write us in 48 hr we will write you at the address provided in the payment portal.
Licenses are sold for only 1 computer

VAT on products below 350 €

For European customers and all countries in Europe (continent), it is our policy to use our local Spanish VAT number (not a EU intra VAT number) on products priced under 350 euros, and/or for orders below 2000 EUROS if multiple units, so if you are from Europe and want to purchase a product under 350 euros you must pay to us the Spanish vat (21%), unless you add more units or unless you combine with other products for an order equal or more than 2000 euros.

Software upgrades, cost and conditions

As we pay a company for our licensing, a company that manages our licenses in order to manage, prevent piracy and so on, there's is a cost involving the licensing.
If you upgrade your computer (add a new hard drive, ram, etc..) you can request an updated license, this process is free and can take up to 5 working days.
If you buy another computer you cannot use the same license, so you cannot use the license you purchased for ComputerA in ComputerB, as licenses are/were generated for specific computer.
In order to use any app in other computer, say ComputerB you'll need another license, a different license than the one were generated for ComputerA, so there's a cost involving the new license, you'll need to contact our sales department in order to purchase another license, you have 2 options:
- Order additional license/s, then you will be able to use app in all computers involved
- Order a migration license, which cost varies depending on app and license type, is typically the 25% of the license price with a mimimum of 99€. This process requires a de-activation of old software license and the creation of a new license, is done by our licensing company and might take up to 7 working days.
If you purchased a license with upgrades, you can request any new update or new version of the software for free including the involved license (for the same computer you purchased the license for).

General hardware purchase conditions General hardware purchase conditions

Unless explicit and expressed, due to several factors, we dont allow to return products for refunds.
All our monitors can be returned or orders cancelled for a partially refund, only if purchased in euros. Refund is 100% minus 25% of administration and restocking fee. Product must have not be shipped or not used. Used products will not be accepted as return.
Our prices does not include VAT. If you are from Spain or from Europe without a valid EU Intra community VAT number, we will charge you Spanish 21% VAT as the law says, either European and Spanish Law. If you are from EU with a valid EU Intra Vat number then write the number in the basket case in order for us to not charge you the VAT. If you are from outside Europe (USA, Canada, etc ..) we will not charge you the VAT
Some of our monitors comes from Asia, shipping company may charge to you the TAXES your country may apply to. This are the import taxes that your country may have.
Unless you're spanish or a European non-company, we don’t charge any tax on your order from.
But there may be IMPORT Taxes in your country, and we do not know exactly the Tax Rates. So we recommend following methods for you:

1. Please ask for help from LOCAL Couier such as DHL, UPS,FEDEX or TNT .

2. Please search in Search Engine such as GOOGLE,Yahoo,Bing or other local Search Engine ,

3. Please ask for help from your friends who once imported goods from Spain,

4. please ask for help from LOCAL CUSTOM OFFICE.

In addition, we can help you to avoid or decrease tax by writing lower price. Please leave instructions(eg. $40) .
Please remember that you are responsible for that if your items are blocked by customs due to the less value/price.
For products labeled with 30 DAYS MONEY BACK GUARANTEE, the following must be applied:
If once receive the product your are not completely satisfied you can send us back the product and we will refund your money with no questions, but: you need to send us back the product without use, so no signs of use, you need to pay the shipping, and return the product along with all that was included in the shipping.